What is People Operations?

People Operations. You may have heard the term before, but what does it mean, and why are so many people talking about it?

People Operations (People Ops, or POPS) is a people-centric business approach that emphasizes workforce empowerment to drive growth. With a focus on automating traditional HR processes, POPS shifts attention from tactical administrative work to people and productivity.

These are the two most critical components of any business. People are the most valuable asset, opportunity, and expense. Operations are how the company delivers on its very purpose and reason for being. Combined, “People Operations” makes magic. It is one of the most important business functions.

What is People Operations?