The CIO Challenge: Choosing the Right Sourcing Strategy to Enable a Flexible IT Infrastructure

Today’s CIO faces multiple challenges — technology is changing, budgets are no longer elastic, users are more demanding and infrastructure is increasingly complex and more difficult to manage. As such, the notion of service is essential to the CIO: not only the services provided to the end users by either the IT department or the external service provider but also the levels of service expected by end users.

Our survey results show that today’s key issue for CIOs is how to align their IT strategies and investments to better support and underpin the business, its strategies, and its processes. The CIO’s key concern is no longer just cost-cutting. Innovation and business transformation are key to the CIOs we surveyed across Europe. To achieve this, investment priorities for CIOs focus on application modernization, security improvements, and infrastructure modernization.

The CIO Challenge: Choosing the Right Sourcing Strategy to Enable a Flexible IT Infrastructure