Robotic Process Automation& Its Imperatives

Robotic Process Automation has brought about a far-reaching revolution across industries. Automation has successfully being enabling round-the-clock execution of business processes and dramatic improvements in process execution while signicantly reducing overall costs.

The RPA hype today is packaged with many new oerings, niche providers and Articial Intelligence (AI). Amidst all this momentum, one must assess how close the hype is to reality. There is no respite to the automation momentum regardless of stories around Center of Excellence (CoE) failures, aborted implementations and the inability to scale. As a matter of fact, survey results show an increasing interest among organizations to invest in RPA with renewed vigor and doing it right. What does “doing it right” look like? It looks like building a foundation of automation on a well-dened strategy, communication plans and Organizational Change Management (OCM).

Robotic Process Automation& Its Imperatives