Enabling IT Resilience and Agility within-Demand Skills

Business leaders increasingly understand that technology doesn’t just enable the business — for many, it is the business. Digital technologies are embedded throughout enterprises in virtually every aspect of operations. They are also essential to the creation of unique and competitive customer products and services, as well as seamless and engaging experiences that span digital and physical realms. Those factors have significantly increased demands on CIOs and their IT organizations as ubiquitous computing, connectivity, and intelligence have become essential to doing business in the digital era. Yet, even as those digital capabilities have become critical strategic assets, they are subject to risks and challenges on many fronts. One of the most pressing challenges is access to the talent needed to deploy and manage critical network infrastructure.

The COVID-19 pandemic has garnered a lot of attention and focus, but in reality, IT organizations are facing challenges from many sides. The pace of change in business environments is accelerating, customer expectations for seamless omnichannel experiences are rising, workers are demanding flexible work models, and the “great resignation” has depleted the ranks of skilled workers.

Enabling IT Resilience and Agility within-Demand Skills