Bonterra Classic Case Management

Bonterra Program Management (formerly Social Solutions) takes comprehensive measures to ensure that data is kept safe, confidential, and recoverable in the case of a disaster. Our software meets current HUD Domestic Violence, HMIS, and Social Security Administration data management and security protocols, as well as the minimum required FERPA and HIPAA standards. Bonterra Program Management’s office sits behind a ForcePointTM firewall which extensively controls, tracks, and reports access to our internal infrastructure.

Bonterra Program Management’s Classic Case Management solution secures sessions with usernames and passwords to prevent unauthorized access and restrict user access within the application. Each unique user account is assigned access to programs and permission sets to restrict access to data and features in the system. Customer data is housed in two locations (U.S. and Canada) based on the location of the client. Data is stored using redundant AWS hardware technologies SSG fault-tolerant software and journaling file systems.

Bonterra Classic Case Management