Patient-Centric Healthcare The Role Of AI And Data Science

Today’s consumers – including those of healthcare – increasingly expect choice and personalization. These forces are creating a huge disruptive pressure on the healthcare ecosystem.

These changes – enabled by a superconvergence of companies, technology, data, and connectivity – are affecting all aspects of global business. And healthcare is no exception. Netflix and Spotify disrupted complacent industries by putting consumer needs and convenience at their center – and used clever algorithms to make mass-market services more personal. The life sciences and healthcare industries are undergoing a similar shift, albeit with more complex challenges. But at the heart of this shift is the same end-user demand that is disrupting all industries – customer centricity – which in healthcare means patient centricity.

Patient-Centric Healthcare The Role Of AI And Data Science